엉어해석좀 부탁드립니다.

폴로에 같은 날짜로 두번 주문하여서
쉽비 하나는 무료로 해줄수 없냐고 멜을 며칠전에 보냈는데 오늘 답이 왔어요
해석이... $5 크레딧을 발행했다... 이런거같은데...
맞나요?
어떻게 사용하는지도 알려주세요..^^

Dear Young Jee,

Thank you for contacting RalphLauren.com regarding your recent order #3394386286.

We apologize for the delay in responding to your inquiry. To assist you, we have issued a credit of $5.00 to your original method of payment. A separate confirmation for this credit has been sent to your emaiour email address. While the credit has been issued, please allow up to 2 full billing cycles for the credit to appear on your billing statement.

If we can provide further assistance, please contact us via email or phone at 1-888-475-7674. Our Customer Assistance Representatives are available from 9:00 am to 12:00 midnight Eastern Time, Monday through Friday, and 10:00 am to 10:00 pm Eastern Time, Saturday and Sunday. We look forward to providing you with the legendary service you have come to expect at RalphLauren.com.