Dear Hyunjin,
Thank you ank you for contacting RalphLauren.com customer assistance.
A claim was received on your behalf for order #3138691255. We apologize for any inconvenience; however, we are unable to issue a credit for this missing item claim. After further research, we have confirmed that this order was processed and delivered correctly.We suggest speaking with your freight forwarding company for further assistance.
If you are still seeking reimbursement, we recommend contacting your financial institution for additional assistance.
If you need additional assistance, please contact us via email or phone at 1-888-475-7674. Our Customer Assistance Representatives are available from 9:00 am to 12:00 midnight Eastern Time, Monday through Friday, and 10:00 am to 10:00 pm Eastern Time, Saturday and Sunday. We look forward to providing you with the legendary service you have come to expect at RalphLauren.com.
이럼 어떡해야되죠 ㅠㅠ
아놔
영어전화 서비스도 안되고
ㅠㅠ
피라
정말요? 제 멜에서도 거기 배대지에서도 그런일 있다는 식이더라구요 고민이네요 ㅠㅠㅠㅠ
허우룩
전2개를나눔배송해버려서출고시키는바람에전체리턴도못해요ㅜㅜ.요새폴로에서하도받아놓고안받았다고하는사람있고해서배대지보내는거에대해선클레임처리를잘안해준데요ㅜㅜ동영상보내보고한번더따져볼려구요ㅜ
쌍둥이자리
저도 배대지로 보냈다고 하고 뉴걸은 누락 맞다하고
전체리턴 시키고픈데 폴로에서 하나 누락을 어찌 처리할지
고민중입니다..
뿡뿡
통화도했는데ㅜ보냈다고배대지에확인해보라고만하네요ㅜ
아란
아 그런가여 ㅜ 클레임은 받아드릴수없지만 다시제품을 보내준다는건 해준다는건줄 알앗어여 ㅜ
강남맨
ㅋ아닌데ㅜㅜ절대클레임을못받아들이겠다는데요ㅜㅜ
겨울바람
나중에 제대로 배송해주겟다는거 같아요
그래도 못찾거나 그럼 그때 환불해준다는거 같은데요
더 상급자랑 얘기해본다고