제 이름과 이메일로 주문내역을 못찾았다는 얘기같은데 어쩐대요? ㅠㅠ
첨 시도해본 직구. . 비회원주문된것도 몰랐네요. 오더번호도 확인못하고. . 바보같이ㅠ
좀더 기다려야하나 아님 카드승인 취소해달라고 해야할까요?
승인취소 요청은 어떻게 하죠?We apologize; however, we were unable to locate an order in our system that was placed using your name or this email address. Once an order is successfully placed on our website, we send an order confirmation to the email address thdress that was entered during checkout.
If the order was placed under a different name or email address, please reply to this email or call us directly with the correct billing information and we will be happy to perform another search.
If a transaction appears on your billing statement, this is simply a temporary authorization hold which is created during an order attempt. RalphLauren.com will only charge a customer’s credit card if and when an order is shipped. If you did not receive an order confirmation, one of our Customer Assistance Representatives will be happy to assist you with placing an order over the phone.