풋락커 직구하신분..혹시 도와주세요

Dear Yoo,

Thank you for your recent order. We were unable to contact you to
verify your shipping address. Since you chose the multiple shipping
address option, we need to verify any additional addresses you
would like one or more of the items on your order to be sent to.
Please call us as soon as possible, as your order will remain on
hold until we verify your shipping preference. Thank you.

Customer Service 1-800-991-6815
Customer Number 9380781 Order Number 7784050
용기내서 전화 했는데 도대체 무슨 말인지 모르겠네요
어찌 해야 되죠...
배송 주소가 잘 못 되야 못 되었다고 하는거 같아서 홈피에 바꿨는데도 영~~