디즈니스토어 품절메일 어찌하나요ㅜㅜ

Dear ,
Thank you for placing an order with DisneyStore.com. We always strive to provide a superior experience to you. Sometimes, though, due to unforeseen circumstances, we may not be able to fulfill the high standards that you have come to expect from us. Please know that when that happens, you have our commitment to work with yo with you to find a satisfactory resolution.

Due to overwhelming demand and limited availability, your order, 36316907 will not include:

Rapunzel Sleep Set for Girls, quantity of 1

Please be assured that in the event that you were charged for this item, a credit has been issued to your account.

We invite you to contact us so that we may help find another item that will meet your needs. Please call one of our Personal Shoppers toll-free at (866) 537-7649. A Cast Member will partner with you to create a happily ever after for your recent Disney Store experience.

Again, thank you for shopping with Disney Store,

DisneyStore.com Guest Relations
(866) 537-7649

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이렇게 메일이 왔는데....라푼젤 품절됐으니까 다른걸로 바꾸란 뜻 같은데....짧은 영어로 어찌해야할지..난감하네요...메일로 보내도 될까요?