해석 부탁드립니다~~

디즈니 건 상품 불량으로
제가 메일 보냈는데
답장이 왔어용~~
해석 부탁드립니다

I certainly appreciate you taking the time to inform us of the difficulties you experienced when ordering through DisneyStore.com. This is not an example of the quality service we wish to provide and we hope that you find this to be an isolated incident. Please accept my apologies for any inconvenience this may have caused.

I have re-issued another Rapunzel Doll 16" to you at no charge. Please allow 5-7 business days to receive your new item. You do not have to send the old item back you can donate it.nate it.

We appreciate your business and hope you will visit DisneyStore.com again in the future