바나나 빌링 문제요!!ㅠㅠㅠ

어제밤에 바나나에서 꽉차게 200 불 주문했는데 아침에 메일이 왔어요
직구 1년만에 빌링문제는 첨이네용;;; 다들 뉴걸주소로 넣으면 된다 하시던데;;
카드는 현대비자이고 결제계좌는 우리은행인데 아래정보를 어떻게 넣어야 하나요..ㅠㅠㅠ
꼭 전화를 해야할까요..

Thank you for your recent order ######, which is currently being held due to insufficient billing information. Please call us with the correct billing information listed below that the issuing bank has on file for you; have your credit card and order number available at the time of your call. Please note that if a response is not received within 24 hours, your order will be canceled.

1. Your name as it appears on your credit card.
2. The billing address that is listed for you with your issuing bank.
3. The telephone number that is listed for you with your issuing bank.
4. The name and address you have requested that your order be shipped to.
5. The telephone number to your issuing bank that is listed on the back of your credit card.
Thank you again for your order. We look forward to hearing from you soon.
For further assistance, please contact BananaRepublic.com at 1-888-BR-STYLE (1-888-277-8953) within 1 business day and say “Research” when prompted to choose the department you’d like to speak with. If you are calling from outside of the U.S. you may reach us at 1-614-564-2284. Our Customer Research Consultants are available between the hours of 8:30am - 9:00pm Eastern Time Monday through Friday and 10am - 6pm Eastern Time Saturday and Sunday.