물건이 잘못와서 메일을 보냈는데 이게 무슨말닐까요 ㅠㅠ

Hello Jura Bae Thanks for your email. So sorry to hear that you got the wrong product. It looks like a simple packing error in our warehouse. Apologies for that. We do have the Helen Kaminski Mai Natural/ Midnight (Black) in stock. Here is a few options for you to consider. Option 1 If you like the product you got, keep it and accept a store credit for 10 % off your next purchase as we have nearly 7,600 products online for you to consider. Option 2 Return the product you got to us, we will receive it and refund your postage costsge costs ( please do not use an expensive courier service - regular mail is fine ) and we will send you the correct item. Option 3 Keep the first item, we can send you the correct order less 40% and charge this to your nominated credit card. That is a great savings on your second purchase. Once again, so sorry about the mistake. We do try so hard to offer the largest range of hats and gear in Australia but sometimes we can slip up. We look forward to hearing from you with what you would like to do. Once again sorry for the error. Kind Regards Customer Service