취소메일을 보냈더니 바로 답변이 왔어요. (도와주세요!!)

I am sorry that you forgot to include the patch on the Fairfax Stripe Latripe Large Backpack that you ordered for your son. I have sent an online request to cancel this order but due to the sheer speed we process our orders this may not be possible.

If you receive a shipping confirmation for this item, this means it was too far along in the shipping process to cancel. Once delivered you can use our online return options to print out a pre-paid label to UPS to return the first backpack to us. When that is received, you will be credited all charges, less shipping.
If we may be of any further assistance, please contact us via email. Alternatively, you may contact our Customer Service Department directly at 1(800) 290-8181 from 6:00am to 11:00pm (CST), seven days a week.
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댓글 2

  • 인1형녀

    리턴하고 하면 더 복잡할지도 모르겠군요. 그냥 리턴안하면 그대로 배송지 도착해서 배송받게 되려나요? 아마존 쉽게만 쇼핑하다 포트리반 쉽다고 하는데도 처음에 턱! 걸려서 겁이 나네요 ㅡㅡ;;
    고맙습니다.

  • 해뜰참

    요청은해놨는데 이미 쉬핑이진행됐으면 취소가안되니 리턴하라고합니다

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