지난주 폴로서 직구를 했는데요..
물건이 하나 안와서 안왔다고 메일을 보냈더니 이렇게 왔내요..
취소해 준다는 말은 아닌거 같고 확인해 보고 5일안에 알려준다라고 하는거 같求째?같은데..
제 말이 맞나요???
물건 못받으면 전 그냥 카드 취소 하고 싶거든요..
내용 확인 좀 해주세요..
Dear Lee,
Thank you for contacting RalphLauren.com customer assistance regarding order #3580829505. We apologize for the inconvenience this has caused you. We have submitted a claim on your behalf for the Links-Fit Plaid Short in Pink/Green Madras, size 42. You will receive an email regarding your claim status within 5 business days. We appreciate your patience. If we can provide assistance with any other matter, please contact us via email or phone at 1-888-475-7674. Our Customer Assistance Representatives are available from 9:00 am to 12:00 midnight Eastern Time, Monday through Friday, and 10:00 am to 10:00 pm Eastern Time, Saturday and Sunday. We look forward to providing you with the legendary service you have come to expect from RalphLauren.com.