바비브라운 직구 결재 문의요 ㅠㅠ

주문하고 카드 승인 문자도 받고 오더 확인 멜로 왔는데 새벽에 이런메일이 왔네요..

Thank you for placing your order #2**der #2******** with Bobbi Brown Online.

Regrettably, we are unable to obtain a credit card authorization
for this purchase and are unable to process your order at this time.
Please contact us at 1-877-310-9222 to confirm your credit card
information or provide us with another credit card number. When
calling, please reference order #2******** with Bobbi Brown Online.

We will hold your order for 48 hours pending your phone call.
While awaiting your response, we will continue to attempt to
obtain authorization during the next two days. For your protection,
please do not provide credit card information via email, as email is
not a secure method to send this sensitive information.

카드 오류이니 전화달라는 말은 알겠는데 어떻게 해야할지 모르겠어요 ㅠㅠ
영어도 안되는데 전화해서 뭐라고 해야할지 -ㅅ-

주문취소 하고 새로 주문하고 싶은데 어떻게 해야하나요..(혹시48시간 지나면 자동 주문취소 되나요?;)
아니면 다른 방법이 있나요?ㅠㅠ..도와주세요..ㅠㅠ