토익part5 질문이요~~~ ^^

we have received several complaints from customers stating that the uer manual for our digital camera is overly _________.
(A) complicate
(B) complicates
(C) complicated
(D) complicating
complicate가 복잡하게 하다니까 답이 D가 되잖아요..

Since the installation process was very confusing and ________ , beginners had to call the engineer to set up the copier.
(A) complicating
(B) complicate
(C) complicated
(D) complication
그리고 여기서도 복잡하게하다고 주어가 사물이니까 A아닌가요? 왜 c인가요? 제가 답을 잘못체크한건지..ㅠㅠ

자세하게 설명 부탁드립니다^^

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